Address and Store Hours

CingularElectronics.com
2046 Jericho Turnpike.
East Northport, NY 11731
Tel:(516) 216-4818

We are open 7 days a week from 10:00 AM - 5:00 PM Eastern Time.

Credit Card info

We do not accept International credit cards. Your order will not be processed if the credit card billing address is not in USA.

Shipping address & Billing address

Credit card payment:
Your order will only be processed if your credit statement billing address is same as your shipping address. We have implemented these condition to avoid fraudulent transaction and also for the safety of our customers and us.

Check or Money order payment:
Your order will be processed as soon as the check is cleared or when we receive the money order. We will ship to any shipping address if the payment is made by check or money order.

Shipping and Delivery time 

The only shipping option selectable while ordering via our online shopping cart is UPS. For other shipping methods or options please email us at admin@CingularElectronics.com  Please allow 3-10 business days for UPS Ground delivery. We will provide a tracking number to track your package.

Manufacturer's Warranty

In the event that a product needs to be returned to a manufacturer for service under warranty, the customer is responsible for all shipping costs and arrangements. Please refer to manufacturer return policy and contact the manufacturer directly for details.

Pictures and Descriptions

CingularElectronics.com does not guarantee descriptions to be completely accurate and denies all liability. Typing mistakes can happen and we apologize if there is a misrepresentation. All prices, descriptions, and pictures can change without further notice

Return Policy and Terms

We offer 10 days return policy from the day you receive your order under following conditions:

Refunds and exchanges may only be made within 10 days of receiving the merchandise.

15% restocking fee will be charged for a refund or an exchange. Restocking fee will not be charged for any voltage converters with fuse protection that are being exchanged. Restocking fee will not be charged for defective or damaged merchandise. Misused or abused merchandise will not be accounted as defective.

Obtain a Return Merchandise Authorization (RMA) number from admin@CingularElectronics.com before returning any merchandise. Note any merchandise sent without a RMA number will not be accepted.

All returns must be in resellable/restockable condition, all returns must include original packaging, documentation, warranty cards, manuals and accessories or it will not be accepted. Any missing items will be subject to a replacement charge. 

Returns must be received within 5 days of the RMAs issuance.
Original shipping and handling charges are not refundable. Customer is responsible for shipping and proof of delivery on all returns. Please be sure that return shipments are properly packed and fully insured. CingularElectronics.com  is not responsible for returned packages if lost by shipper.

Manufacturer's warranties are processed by the manufacturer. For warranty questions, inquiries, or repairs, please contact the manufacturer. 

All defective merchandise may be returned back to us only within the 10 days of receipt.

20% restocking fee will also be charged for any order that is refused on delivery

This policy may be modified or changed without any further notice.

For any further questions contact us via email at admin@CingularElectronics.com